Payment in full is required before any product will be shipped. Please ensure the address you enter is correct, as Scented Wishes will not be responsible for lost items due to incorrect details. If using a PO Box, please ensure you check it regularly for the ‘Item to be collected card’. If the item is sent back to me due to it being ‘unclaimed’, you will have to pay for postage to re-send.
Postage is purely based on weight and I only charge what I get charged. I will endeavour to source the most cost effective and most reliable option where possible and will refund you the difference, if there is a cost difference. I will use Australia Post, Sendle, Hubbed or similar courier company, all with tracking. All items will be bubble wrapped to ensure safe travelling.
Pickup is welcome from Templestowe, Vic.
Unfortunately International shipping is unavailable at this stage.
All of our candles and bath bombs are hand made so please allow up to 3 days before items are posted.
FAQS
PRICING
All pricing listed is charged in Australian Dollars (AUD).
We will make every effort to ensure our prices are current and up to date. We reserve the right to change our pricing without notice. All orders processed will be granted at the purchase price listed at the time of purchase
PRODUCT DESCRIPTIONS
Scented Wishes will make every effort to ensure that our products are described and illustrated accurately on our website, and will provide the most accurate images to reflect the true colours of our items.
LEGALITIES
Scented Wishes is not responsible for any health or safety concerns once the buyer has received the item. If any harm has incurred from the items purchased by the buyer, Scented Wishes share no responsibility.
When a buyer completes checkout, they acknowledge and accept all terms and conditions prior to purchase.
These terms are subject to change.
SECURITY
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
INFORMATION COLLECTION AND USE
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and address. (“Personal Information”).
Returns and Refunds
If your item arrives damaged, please email a photo to info@scentedwishes.com.au and we will endeavour to issue you a refund or store credit.
If you have simply changed your mind, you can organise a return to us at your cost, within 30 days. Once we receive it back in its original, unused, resalable condition, we will issue you a refund. The refund will be issued in the same tender as the original purchase. Terms and Conditions Apply
